Privacy Policy
Last updated: June 16 2025
This Privacy Policy explains how Grace Cares Inc. (“Grace Cares,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you interact with our websites, mobile pages, or messaging-based services (collectively, the “Services”). It applies to residents of the United States, Canada, and Mexico and, where relevant, to visitors from other jurisdictions.
1. Information We Collect
We collect the following types of personal information:
Identifiers such as name, e-mail address, phone number, postal address, and device identifiers.
Contact and preference details such as language choice, time zone, and opt-in records.
Usage data such as log files, browser characteristics, and SMS routing metadata.
Sensitive information you choose to provide such as health-related context or relationship notes relevant to coordinating care.
We do not knowingly collect information from children under 13. If we learn we have inadvertently collected such data, we delete it promptly.
2. How We Use Information
We use personal information to:
Deliver and maintain the Services – create accounts, route messages, and keep the Services functional.
Comply with legal obligations and protect security – maintain required records, detect misuse, and prevent fraud.
Fulfill user requests – respond to access, deletion, correction, and other privacy-right requests.
Send marketing communications – only with valid consent; every promotional message contains a clear opt-out.
3. SMS and Electronic Messaging
By supplying a mobile number, you consent to receive operational or transactional text messages. Message frequency may vary; carrier rates may apply. You can withdraw consent at any time by replying STOP (to end messages) or HELP (for assistance). Consent to receive texts is not a condition of purchase.
4. How We Share Information
We do not sell personal information. We may disclose it only to:
Service providers who process data on our behalf under written contracts that restrict how the information may be used.
Legal or regulatory authorities when required to comply with applicable laws or lawful requests.
Successor entities in connection with a merger, acquisition, or other corporate transaction; if this occurs, we will provide advance notice when required.
We do not engage in cross-context behavioral advertising and do not share information for that purpose.
5. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
Access the personal information we hold about you.
Delete or correct that information.
Receive a portable copy of certain information.
Opt out of targeted advertising, profiling, or the use of sensitive information for certain purposes.
To exercise any of these rights, contact us at privacy@gracecares.com. We will verify your identity and respond within the time frames specified by applicable law.
6. International Transfers
Your information may be processed in the United States or other countries that may have different data-protection rules. When required, we rely on contractual safeguards or other lawful mechanisms to protect transfers.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as otherwise required by law. After that, we delete or de-identify the data in a secure manner.
8. Security
Grace Cares employs administrative, technical, and physical safeguards that meet industry standards. While we strive to protect your information, no internet or messaging system can be guaranteed to be 100 percent secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technological developments. When we make changes, we will revise the “Last updated” date and, where required, obtain renewed consent.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Grace Cares Inc.
2826 Bellini Drive, Henderson NV 89052